Frequently Asked Questions
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What types of mattresses do you offer?
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We offer a range of mattresses to suit various sleep preferences and needs, including memory foam, hybrid, innerspring, and lpocket spring mattresses. Each type provides a unique sleep experience, so you can choose based on comfort, support, and cooling features.
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How do I choose the right mattress firmness?
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Choosing the right firmness depends on your sleeping position, body weight, and personal preference. Generally, side sleepers prefer softer mattresses, back sleepers prefer medium-firm, and stomach sleepers prefer firmer options. Our mattress selection guide can help you find the perfect fit for your needs.
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How do I set up my mattress after delivery?
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Our mattresses are delivered compressed and rolled in a box for easy shipping. Simply unbox the mattress, place it on your bed frame, and let it expand fully over a few hours. It’s ready to use within a day but reaches optimal firmness after 48 hours
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How do I care for my mattress?
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o keep your mattress in great condition, we recommend using a mattress protector, rotating it every three to six months, and following any specific care instructions provided. Proper care extends the lifespan of your mattress and maintains optimal comfort.
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How long does delivery take, and is there a delivery fee?
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Our mattresses are typically delivered within 2-3 working days. Each mattress is made fresh to order upon receipt, so we have a 1-2 day manufacturing time & then we ship your order on a next day delivery service
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What size mattresses do you offer?
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We offer a full range of UK & European sizes.
This includes:
Shorty (75cms x 175cms)
2ft6 Small Single (75cms x 190cms)
3ft Single (90cms x 190cms)
4ft small Double (120cms x 190cms)
4ft6 Double (135cms x 190 cms)
5ft King size (150cms x 200cms)
Euro Small Single (80cms x 200cms)
Euro Single (90cms x 200cms)
Euro Double (140cms x 200cms)
Euro King (160cms x 200cms)
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What if I need to return my mattress?
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If you’re not completely satisfied during with your purchase, you can initiate a return for a full refund. Our customer service team will help guide you through the simple return process, and we’ll arrange for the mattress to be picked up.
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Will my mattress have an odour when I first unbox it?
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Some of our mattresses may have a mild, temporary "new mattress" smell when first unboxed due to compression and packaging. This is normal and harmless, and it usually dissipates within a few hours in a well-ventilated room.
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